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Dave Hogan, new VP at SDN, stresses customer service

Dave Hogan 2013

As vice president of sales and marketing, Dave Hogan carries a lengthy title at SDN Communications. However, he can succinctly boil down his management responsibility with one question: “Are we providing an excellent customer experience in every way possible when they connect with SDN?”

Three reasons to consider Cisco's BE 6000 IP phone system

Cisco Business Edition 6000

We know what you’re thinking. The perception of Cisco’s IP telephone systems is legendary and probably has you muttering:

  • “Cisco phone systems are too expensive for small to medium businesses.”
  • “Cisco is way too complex. I’ll need five to ten servers just to complete calls.”
It’s time to reconsider. At SDN Communications, we’ve given Cisco’s Business Edition 6000 (BE 6000) a fresh look. That's because the tech giant has taken the best of its enterprise phone system and scaled its price to small and medium businesses without giving up the enterprise features every business wants, and it runs on a single server!

Here’s why you should consider the Cisco BE 6000:

SDN Communications has close ties with technical institute

Telecommunications training

Eleven telecommunications jobs are currently posted on the Mitchell Technical Institute website. However some of the jobs promote multiple openings; one company has 25 openings for traveling installation technicians and testers.

Bolstered internship program helps SDN find technical workers

SDN Employee Michael Kent

SDN Communications took a significant step last year toward addressing the challenge of finding good, technical workers. The Sioux Falls-based telecommunications company started hiring more interns.

How to keep your business communication system up to date

SDN Telephone Systems

When Alexander Graham Bell made his first telephone call in 1876 and exclaimed, “Mr. Watson, come here; I want to see you,” he probably didn’t know the invention would evolve into an indispensable, full-fledged collaboration platform for business communications.

Guest Blog: South Dakota Legislative Update (Week 1)


The 2013 session of the South Dakota Legislature convened on Tuesday, January 8. Legislators took the official oath of office and started work on a 38-day session that will cover a multitude of topics including such weighty subjects as criminal justice reforms, education funding, whether to expand Medicaid eligibility and a host of issues associated with oil and gas exploration in western South Dakota.

A closer look at SDN's phone-system partners

SDN Session provides hosted phone solutions

Mitel, a global provider of telecommunications equipment, garnered some attention recently by passing over two other companies to take the top market-share position for selling IP phone extensions in the United Kingdom.

SDN's attorney brings fascinating past to evolving job

Bill Heaston

Bill Heaston is one of the most interesting characters working out of the offices of SDN Communications’  headquarters in Sioux Falls.

Use of SDN’s network more common than you might think

SDN's Regional Fiber Map

SDN Communications’ network of fiber optic access snakes around a multistate region in the Upper Midwest like a system of roadways, reaching into eight states and connecting dozens of communities.

SDN Communications helps health care extend its reach

Doctor x ray iStock for web

SDN Communications provides business services to most of the major industry sectors in the Sioux Falls area. Health care, one of the pillars of Sioux Falls’ economy, is a prime example of an industry with a growing footprint and expanding telecommunications needs.

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